Privacy Policy

Leaf & Sip – Regional Tea Houses of India

1. Introduction

This Privacy Policy explains how Leaf & Sip (“we,” “our,” or “us”) collects, uses, discloses, and safeguards personal information when you visit our website or interact with our brand. By using our website, you agree to the practices described here.

2. Information We Collect

• Contact Information: name, email address, phone number.
• Inquiry Details: message content, booking preferences, reservation requests.
• Transaction Information: order details, purchase history, preferred store location (if applicable).
• Technical Information: IP address, device and browser information, pages viewed, and timestamps.

3. How We Collect Information

• Directly from you when you submit forms, make reservations, or contact us.
• Automatically through your interaction with our website (e.g., server logs and similar technologies).
• From third parties such as payment processors or booking platforms, where permitted by law.

4. How We Use Your Information

• To provide, operate, and improve our website and services.
• To respond to inquiries, manage reservations, and offer customer support.
• To process transactions and send related confirmations or updates.
• To personalize content and understand usage trends and preferences.
• To comply with legal obligations and enforce our terms and policies.

5. Legal Bases for Processing

Where applicable, we process personal information based on one or more of the following: consent, contractual necessity, legitimate interests (such as improving our services and ensuring site security), and legal obligations.

6. Sharing of Information

We may share information with:

• Service providers who help us operate our website, process payments, or deliver support.
• Business partners involved in reservations, events, or promotions you opt into.
• Authorities when required by law, regulation, or legal process.
• Successors in connection with a merger, acquisition, or asset transfer.

We do not sell your personal information.

7. International Transfers

Your information may be transferred to and processed in countries other than your own. Where required, we implement safeguards to protect your information in accordance with applicable laws.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Policy, to comply with legal and accounting requirements, or as otherwise permitted by law.

9. Your Rights

Subject to applicable laws, you may have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.
• Request a copy of your data in a portable format, where feasible.

To exercise your rights, please contact us using the details below.

10. Information Security

We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure.

11. Third-Party Links

Our website may contain links to third-party sites or services that are not operated by us. We are not responsible for the content or privacy practices of these third parties.

12. Children’s Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date. Your continued use of the website after changes become effective signifies your acceptance of the updated Policy.

14. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact: